Privacy Policy

1. Information We Collect

We may collect the following types of information:

Information you provide directly

• Name
• Email address
• Phone number
• Property address
• Billing information
• Company or brokerage details
• Project details related to booked services

Automatically collected information

• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools

2. How We Use Information

Information collected may be used to:

• Provide photography, video, and media services
• Process bookings and payments
• Communicate regarding projects and services
• Deliver media and invoices
• Improve our services and website
• Comply with legal obligations

3. SMS / Text Message Communications

What we collect and how we use it for messaging: when you provide your mobile phone number during booking or sign-in and tick the SMS consent checkbox, we collect your mobile number, your consent, and the booking details needed to serve you. We use them only to send a one-time verification code and transactional updates about your booking, such as confirmations, schedule changes, and reminders. We do not send marketing or promotional text messages.

Message frequency varies based on your bookings. Message and data rates may apply. You can opt out at any time by replying STOP to any message; reply HELP for help. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. Sharing of Information

We do not sell personal information.

Information may be shared with trusted third-party service providers necessary to operate our business, including:

• Payment processors
• Cloud storage providers
• Delivery platforms
• Editing and production partners
• Scheduling and CRM systems
• Website analytics providers

These parties are permitted to use information only to perform services on our behalf. This sharing never includes mobile phone numbers, SMS opt-in data, or messaging consent: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. Users may adjust browser settings to refuse cookies.

6. Data Retention

We retain information only as long as necessary to provide services, maintain records, comply with legal obligations, and protect our business interests.

7. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information. However, no system can be guaranteed completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Request information about how your data is used

Requests may be submitted to the contact information below.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Updates to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

For privacy-related inquiries, please contact:

Photostetic LLC
contact@photostetic.com